Privacy Policy (United States)

Version 1.1 · Effective November 7, 2026

This policy covers the iViron Tracker iPhone app offered in the United States (“the app”) and the website us.iviron.ca (“the website”). Both are run by iViron Tracker App Ltd., 200 – 101 West 16th Street, North Vancouver, British Columbia V7M 1T3, Canada (“iViron”, “we”).

1. The short version

The health information you put in the app stays on your iPhone. We do not receive it.
There is no iViron account. We do not know who you are.
We never sell your information, and we never use it for advertising.
You can delete everything from inside the app at any time.

2. What the app keeps, and where

The app keeps what you enter or choose to bring in: blood test results (such as ferritin and hemoglobin), infusions, how you feel, your answers to the app’s questions (such as sex at birth, birth year and pregnancy), your reminder choices, a blood test requisition if you scan one, and the date you said yes to keeping it. It uses them to show your history, estimate when your ferritin may drop, and remind you.

All of it is saved in files inside the app on your iPhone. It is not sent to iViron or to any server. The app loads its screens from us.iviron.ca, so our web host sees each screen being asked for, as on the website (see section 8); your health information never travels with those requests. If iCloud Backup is turned on, your iPhone includes the app’s files in your own device backup, in your own Apple account, under Apple’s terms. The app does not write it to iCloud Drive or to any iViron database.

Because we never receive it, we cannot see it, recover it, or hand it to anyone. If you lose your phone without a backup, we cannot restore it.

3. Apple Health

If you tap “Look in Apple Health”, the app asks your permission to read lab results from your health records. It reads only lab results, picks out ferritin and hemoglobin, and saves only the ones you choose into the app’s own file on your iPhone. It never writes anything to Apple Health. Information from Apple Health is not sent to us or anyone else, and is never used for advertising, marketing or sold. You can turn this permission off in the Health app or in Settings at any time.

4. Scanning a lab sheet or requisition

If you scan a lab sheet with the camera, the page is read on your iPhone. The picture is not kept and is not sent anywhere. Only the numbers you choose to save are kept, in the app’s file.

If you scan your blood test requisition (part of the unlock), the app keeps the scanned pages in its own file on your iPhone so you can show them at the lab. The app does not read them, and the app does not send them to iViron or anyone else. They leave your phone only if you share them yourself with the Share button. A new scan replaces the old one, and you can delete it at any time.

5. Reminders

Reminders are scheduled by your iPhone itself. No reminder goes through a server. The text on your lock screen does not name a test result.

6. The $2.99 unlock

The app is free to download. Some features unlock with a one-time $2.99 purchase, made through Apple’s App Store. Apple handles the payment under Apple’s privacy policy. We are not sent your name, your card or your Apple account. Apple gives developers sales reports that do not identify you.

7. Inside the app: no analytics, no tracking

The app has no advertising, no analytics and no tracking code, and it does not count your visits. Its screens are loaded from us.iviron.ca, and our web host handles those requests as described in section 8, without your health information. It does not use your location.

8. The website

The website has no sign-up and no account.
When you search for an IV iron clinic, the ZIP code you type is searched in your own browser. It is not sent to us. If you open a state or city page instead, that page’s address reaches our web host like any other page.
The website is hosted by Vercel Inc. in the United States. Like any web host, Vercel processes each request (your IP address, browser type and the page asked for) to deliver the page and protect the site from abuse.
On public pages only (the home page, guides, the clinic finder and pages like this one), we use Vercel Web Analytics to count visits. It sets no cookie, reports the page address without anything after a question mark, and does not identify you. It is not used inside the app.
While the website is in preview it asks for an access code (this page and the Terms do not); that sets one cookie that only remembers the code was entered.
If you email us, we receive your email address and what you write, and use them only to answer you. We keep the email as long as we need it for that.

9. Your consumer health data rights

Washington’s My Health My Data Act and similar laws in Nevada, Connecticut and other states protect “consumer health data”. Here is how they apply to iViron:

Consent. Before the app saves anything, it asks for your separate yes to keeping your health information on your iPhone. Nothing is saved without it.
Collection and sharing. We do not receive, share or sell consumer health data. The app works with it, and works out your forecast from it, only on your phone, for you. Our web host processes the address of each page you open on the website, which for the clinic finder can show the state or city you looked at; we use that only to deliver the page and count visits.
Access. Everything the app keeps is shown to you in the app.
Deletion and withdrawing consent. In the app, open “Your health information” and tap “Delete everything iViron saved on this iPhone”, or delete the app. That empties the app’s file, deletes your scanned requisition, cancels reminders not yet shown, and withdraws your consent. Deleting the app removes the files. Your iPhone’s older backups follow Apple’s backup settings.
No selling, no geofencing. We never sell health data and never set up a virtual boundary around a health care location.
Questions and appeals. Write to support@iviron.ca. We answer within 45 days. If you disagree with our answer, reply with “appeal” and we will review it again and tell you the result in writing. You may also contact your state attorney general.

10. Children

Many people who need IV iron are under 18. The app asks an adult to agree first: the person is 18 or older, or their parent or guardian agrees for them. The app sends no personal information to us, so we do not collect personal information from children.

11. Security

The app’s files are protected by your iPhone’s own security: your passcode and the encryption Apple builds into iPhone. Keep your phone locked with a passcode. If a mistake in the app ever exposed your information, we would say so in the app and on the website and tell regulators as the law requires, including under the U.S. Federal Trade Commission’s Health Breach Notification Rule.

12. Changes to this policy

The version and date are at the top of this page. If we change how the app handles your health information, the app asks for your yes again before it saves anything more.

13. Contact

iViron Tracker App Ltd., 200 – 101 West 16th Street, North Vancouver, BC V7M 1T3, Canada. support@iviron.ca.